Shelterline

About the Helpline

Housing problems can affect anyone. But many people can find it hard to go for advice or just don't know what help is available.

Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Ring free on 0808 800 4444. Our lines are open seven days a week from 8am to midnight.

Our advisers can:

• give immediate, practical assistance
• tell you your rights
• offer advice and guidance
• suggest specialist or local support services to help you longer term

We will answer your call as quickly as we can and treat it confidentially.