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Careline

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About the Helpline

Careline provides a confidential crisis telephone counselling service for children, young people and adults.

Call us:

Mon-Fri: 10am-1pm & 7pm-10pm

Careline exists:

To provide a confidential, empathetic and supportive crisis telephone counselling service to children, young people and adults.
To listen and offer support and help at the moment of crisis or concern; not to make moral judgements or attempt to make decisions for the caller.
To provide a comprehensive information system of other agencies and support groups throughout the country.
To provide a face-to-face counselling service for adults, thereby enabling counselling to be available for those who might otherwise find it beyond their means.
To provide an Anti-Bullying Outreach Programme, to provide workshops on bullying awareness and assertiveness to local children.
To offer continuous training, supervision and development to our volunteer counsellors.
To extend publicity on a greater scale throughout the country to enable our service to become more widely known.
To continuously monitor and develop as an agency.

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